Orders & Shipping
How long does shipping take?
Shipping is free on every order with no minimum. Delivery time varies by your location and is shown as an estimate at checkout. Every order includes a tracking number so you can follow your package in real time.
Do you ship internationally?
We currently ship within the United States. International shipping is coming soon — sign up for our newsletter to be notified when it launches in your country.
How do I track my order?
Once your order ships, you\
Can I modify or cancel my order?
Orders can be modified or cancelled within 1 hour of purchase. After that, they enter our fulfilment queue. Contact us immediately at hello@pexhale.com and we\
Products
Do your products contain any supplements or chemicals?
Never. Every Pexhale product is 100% physical and non-ingestible. No supplements, no CBD, no pheromone sprays with chemicals. We believe in calming through design, texture, pressure, and sensory science.
How do I know which product is right for my dog?
Take our 60-second Dog Anxiety Quiz and we\
What sizes do your calming beds come in?
Our calming beds come in Small (up to 25 lbs), Medium (25-60 lbs), and Large (60+ lbs). We recommend sizing up if your dog is between sizes — they prefer to fully curl in.
Are your products machine washable?
Yes — all Pexhale beds, blankets, and mats are machine washable on a gentle cycle with cold water. Tumble dry on low. We recommend washing before first use.
Are your products safe for puppies?
All Pexhale products are safe for puppies over 8 weeks. For the snuffle mat and puzzle feeder, we recommend supervised use with puppies under 6 months.
Returns & Guarantee
What is your 30-Day Calm Guarantee?
If your dog isn\
How do I start a return?
Email us at returns@pexhale.com with your order number and we\
Can I exchange a product for a different size?
Absolutely. Exchanges are free within 30 days. Contact us and we\
Dog Anxiety
How do I know if my dog has anxiety?
Common signs include: excessive barking, destructive behaviour, pacing, shaking, whimpering, excessive licking, house soiling in otherwise trained dogs, clinginess, or refusal to eat when alone. If you\
Which product should I try first?
Our Orthopedic Calming Bed is the best starting point for most anxious dogs — it works 24/7, not just during anxiety episodes. For separation anxiety specifically, pair it with the Snuffle Mat to redirect anxious energy.
How long until I see results?
Most dog parents notice a difference within the first 1-2 weeks. For more severe anxiety, give it the full 30 days. Dogs are individuals — some take longer to accept new products.
Can I use your products alongside medication?
Yes — our products are physical and non-ingestible, so they\
Still have questions?
Our team of dog lovers is here to help. Average response: under 2 hours.
Contact Us